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They did offer to take it back, or just offered me a $10 credit. I took the $10. Figured it wasn't worth the hassle for such a small cheap part, and I needed the bellcrank since mine was cracked. So now I just have a funky, off center, gritty one. Gonna just get the bent servo horn when this one falls apart completely. Overall my DDM experience has been stellar.That's a load of crap. Mine looks and functions great. No smashed bearing or off centered placement. I'd would have sent it right back. Whoever you talked to at DDM obviously was talking out their ass. And that's rare.