Unfortunately I think it was a mistake buying from Rovan (Dan). I paid for 1 day shipping on 12/31/2020 but never ever got the service. Tracking shows UPS ground delivery for next Monday 1/11/21.
We emailed tons going back and forth before the purchase but once the purchase was done he never answered my emails and completely cut me off. doesn't answer phone calls or returns voice mails. I emailed him many times about the shipping but got nothing back from him.
I went ahead and emailed him with my other account under a different name inquiring about the xlt450 and he answered right away so that clearly shows he is ignoring me.
Is truly a shame how someone can ruin their reputation over something small. It Clearly shows the customers service this company will provide to whoever buys the Rovan product.
We emailed tons going back and forth before the purchase but once the purchase was done he never answered my emails and completely cut me off. doesn't answer phone calls or returns voice mails. I emailed him many times about the shipping but got nothing back from him.
I went ahead and emailed him with my other account under a different name inquiring about the xlt450 and he answered right away so that clearly shows he is ignoring me.
Is truly a shame how someone can ruin their reputation over something small. It Clearly shows the customers service this company will provide to whoever buys the Rovan product.