check the servo for proper operation. just plug it into the Throtle/Brake channel, and use the t/b and see if it works or not, if it works fine, plug the throatle servo into the steering channel and see how it works, if it locks to one side, something is wrong with the radio and or reciever. you can try to re seat the chrystals, but beyond that, its probably messed up. If the steering servo does the same thing in the t/b channel of the rx (locks to one side), then the steering servo is messed up somehow.
In either event you have a few options. First i would contact HPI and speak with their customer service. They are excellent with thieir warrenty, and after speaking with you, should they find a part/parts to be defective, they typically will send a part right out. Ofcourse some of it depends on where you are in the world.
as another option, you can figure out what is wrong, and buy a new piece to repair it yourself. it may be a new radio system if the tx/rx is messed up. I do suggest a better radio. the stock rtr radio can work, but i recommend immediatly moving to a 2.4 style radio like the Futaba 3Pm FASST radio. imho, this is one of the best and most intelligent upgrade any gas rc can get.
2nd is its a servo issue, is to buy a servo that you can insall in place. the stock rtr steering servo has plastic gears in them, and they do tend to break. Best bet is to rebuild the gears with the new V2 HPI metal gear upgrade set for the Baja. makes that stock servo into a very durable and decent steering servo.