TAYLOR RC 35cc

[Bandit2013]

Found a FedEx letter at my door when I got home yesterday. As it seems there is an issue with the Taylor 35cc engine out of the first run.
The letter stated premature wear on the piston thrust washers. In the envelope was a small packet with replacement gasket, lock washers, two thrust washers and replacement clips. Never expected to tear down the engine this soon. Oh well. At least I now know there was an issue and a fix and support from the vendor who sold the engine and from the manufacturer who made it. The letter also stated if you were not comfortable on doing the repair, Detroit Performance will send out a shipping label and do the work at no cost.

 

[Bandit2013]

Here is the letter and packet I got from Detroit Performance.




And a link to tear down the engine and where the thrust washers go. Looks easy enough. Cool. Can't wait to get started.

 

[KevTrem]

Proper customer care, better you finding out with a letter and parts than you having a catastrophic failure.

 

[Clubin]

That’s a mfg! Screw it. I’m buying one.

 

[Bizzer]

My update package arrived yesterday from Detroit. Haven’t even burned a full tank through it yet. Oh well, Mike has always been a class act to deal with from my experiences and provides a quality product with customer service second to none!