OBR?

[tizdaz]

Hi guys!

is it normal for OBR to take a few days to respond to emails? thinking of getting a magnum from them but im in uk. It was a toss up between magnum or another taylor 35 reed v2, im now leaning towards taylor purely on customer service as if i ever had any probs i don't really want to ne waiting few days for replies to my emails

Cheers!

 

[Dirty30J]

I have never dealt with them as far as customer service but I have never heard anything bad.
Sorry I couldn’t be of any help

 

[Dunc2504]

I had a nightmare with OBR UK not responding when I ordered and paid for an induction stack that was in stock on the website .
Contacted OBR US who said the UK branch would be in touch , they cancelled my order saying out of stock. I would not touch them in the future , UK operation seems rubbish. Never had any problems with Taylor ever , so my choice would be clear , better product anyway.

 

[tizdaz]

I had a nightmare with OBR UK not responding when I ordered and paid for an induction stack that was in stock on the website .
Contacted OBR US who said the UK branch would be in touch , they cancelled my order saying out of stock. I would not touch them in the future , UK operation seems rubbish. Never had any problems with Taylor ever , so my choice would be clear , better product anyway.

Yeh after talking to others, they say similar thing which is a shame as i really wanted to try the magnum, but for me customer service is a big factor so for that reason , i decided to go with another taylor 35 v2 reed cheers buddy!

 

[zxb466]

I usually just call them and they answer. If they don't I just call back in another 30 or hour and they answer.

 

[Rep732]

I usually just call them and they answer. If they don't I just call back in another 30 or hour and they answer.

He ain't in the US, his free option is to email unlike our free option is to call.

 

[spents]

OBR US usually reply quick,
OBR UK it takes some time usually, paul at OBR UK has a day job so it sometimes takes a little time for him to reply

 

[Dunc2504]

It was like a week after I paid for the item, then just got an "out of stock" . Got refund eventually , never again !

 

[tizdaz]

yeh OBR replied a few days later, i could only imagine whet it be ike if i had any issues trying to get it sorted, which is why i went with taylor who is based in UK, cheers for info anyway guys, they Taylor arrived today so going to be fitting it to the 5T shortly, i went with a 20T pinion as stock was 19T which was nice but with the extra power etc of the Taylor i decided to try the 20T and see how it is

 

[Seandonato73]

I'm running a 21 pinion with my esp 34. The Taylor engine should be able to at least pull that, if not higher.

 

[tizdaz]

I'm running a 21 pinion with my esp 34. The Taylor engine should be able to at least pull that, if not higher.

cheers buddy!

i forgot to mention im using Proline MX43's which are slighty larger diamater and slightly heavier than stock / Giant Grips!

Took it out today for initial run in, got a few tanks through and has loosened up, atm its not as much torque that my dibby has, but my dibby is running the Giant Grips. But still happy with it, im pretty sure over a few more tanks it will fully open up

quick pic of todays meet in "sunny" UK near seafront! ...Mines the blue shell on floor with my 5T on the stand