Fearless RC: Legit...or Scam ???

This site may earn a commission from merchant affiliate
links, including eBay, Amazon, and others.
Ninth Island RC

Ninth Island RC

Well-Known Member
Messages
120
Reaction score
69
Recently, I placed an order through Fearless RC, for a set of mounted tires, and a set of outer beadlock rings. The mounted tire set, as ordered, is clearly labeled to be an official Rovan product. Even the photo shows them to be actual Rovan products.1000018621.webp1000018622.webp

However, what was received is, most definitely, NOT a Rovan product.
1000018624.webp

To give a little more information on this situation, I actually called them before placing the order, as I wanted to find out whether, or not, the order would be received before I departed for a family visit trip to California. In that phone call, I told the person I was speaking with exactly what items I would be ordering. I mention this because, after receiving them, and now arriving in California, I discovered that the beadlock rings are not compatible with the wheels.
1000018625.webp

These beadlock rings won't even seat into the channels, as the beadlock ring won't sit down into the tire. This is because the center section of the wheel sticks out too far. What pisses me off even more is that, when I called, and spoke to somebody there, having told them exactly what I would be ordering, they would have had to have known that those wheels & beadlock rings were not compatible with each other...yet, the person never bothered to say anything. I was in the process of contacting them (via their website "Contact Us" page) when I decided to start digging a little deeper, and that's when I uncovered the knockoff 'ROFUN' problem.

Has anyone else had these types of problems with Fearless RC? And, if so, how was dealing with them, in regards to getting the problem(s) corrected? Put another way, did they work 'with' you to resolve the problem or, did they work 'against' you? More importantly, did they actually resolve the problem(s)? And, if they were the cause of the problem, did they cover your return shipping cost? I completely understand the customer paying the return shipping cost if the return of products is entirely a customer's choice...but, if products are having to be returned because of a problem Fearless RC caused, then I believe Fearless RC should be the ones covering the return shipping cost.

I am hoping to have (before Monday) some input from others who have dealt with them before...especially from anyone who's had problems before worth Fearless RC...so that I might know what to expect from them before I call them. If they are known to be difficult to deal with in trying to resolve problems that they caused, then I will have no choice but to file a claim against them through my bank (which, in all honesty, I would prefer not having to do). But, I would first like to hear from others, so that I can assess my strategy.
 
Last edited:
spents said:
i've never dealt with fearless before fella but,
rovan and rofun are the same, rofun is just another name rovan use,
i have a rofun 45cc engine that is rovan if that makes sense (y),
Click to expand...
From doing a little research after my initial post, it does seem that both brands are under the Rovan name...but, from what I've read, they are not of the same quality. Just as some other manufacturers have a "higher quality" brand, and a "lower quality" brand, this seems to be the case with Rovan & Rofun - Rovan is the "higher quality", and Rofun is the "lower quality".

Besides, this thread is not about Rovan vs Rofun, or the quality of their products. It is about the incompatibility between the wheels and beadlock rings, the fact that I should have been informed of this when I was on the phone with them before placing the order, and my question related to how easy (or difficult) their customer service is in dealing with this type of situation.

At this point, I'm still not happy with the situation. What I ordered is supposed to be Rovan, and what I was sent is Rofun. The photo for what I ordered clearly indicates it's supposed to be Rovan. On top of that, there's still the problem of the disc-stole beadlock rings incompatibility. They know what products that are selling, and they would have known those wheels and beadlocks are not compatible with each other. When I was on the phone with them, before placing the order, and I started that the beadlocks would be used with those wheels, they should have said something at that point in time (there's no way I could have known, as there's very little information (ie. description/details) provided on their website).
 
Last edited:
90 % of my primal rc parts come from fearless rc and I think they are both under 1 roof so to speak.... all parts are always in primal bags. Other than no response on issues and junk servos usually get parts in 3 days. Not much help but call primal rc maybe. Just checked,yep one and same Couple folks did write up in here....
 
Last edited:
I've purchased from fearless rc and have met them in person at wagner park and they are good hearted people. They are an outlet basically for rovan,30 degree north,primal rc and some other Chinese clone parts. Rofun or rovan tires is basically the same with quality so I wouldn't really be concerned.
 
I have delt with Fearless and Primal. Had zero issues with either one.
I would suggest a good old fashion phone call to them. Just call them with a clear head.
I am willing to bet they would be more than willing to help you straighten things out.
 
I purchased a buggy threw them and it wouldn't start and broke pulley 2 pulls in was told I need to send back on my own dime that pretty ridiculous after u send a bad product makes me not wanna .buy anything else from them
 
I have an update...although, at the same time, the problem is not yet resolved. I called on Dec 30, and ended up speaking with someone different (compared to when I called before placing the order). Without actually saying they messed up, the wording the person used said, essentially, the same thing. I think he was trying to be careful with how he said what he was saying. I asked, since the wheels weren't compatible with those beadlocks, which wheels (from those they carried) were compatible. He said he didn't know, but would find out, and would call me back before they closed that day. Well, no callback ever came. I called again the next morning (Dec 31), but there was no answer. Over the next 5 hours, I tried calling several more times, all of which were unanswered.

I know they were supposed to be open, but, honestly, I don't know if they were...so, I waited until Thursday (Jan 2), and tried again. This time (and, for all calls since), I ended up speaking with the same person I spoke with before placing the order. He apologized for the whole problem, and seemed willing to help. Since even he is uncertain as to which wheels will work, it was decided to return the mounted tire set, as well as the beadlocks, for a full refund. Now, when I say "full refund", considering they are the cause of this whole situation, I informed them that I would be expecting a refund of the entire amount paid, including the expedited shipping cost I had paid. Additionally...and, again, because the problem was caused by Fearless RC...I expected them to provide me with a pre-paid return label. If I was the one wanting to return everything because, say, I changed my mind, I would completely understand the return shipping cost being my responsibility...but, since they are "at fault" for the situation, I don't feel that requesting they cover the return shipping cost, or refunding me the shipping cost I paid, is an unreasonable request. He said it wouldn't be a problem, and that the pre-paid return label would be emailed to me. However.....

By the next day, I still hadn't received the promised email. I called, yet again, to which, when he answered, he said that he hadn't sent the email, as there was a question of my shipping address (I was still in California at the time of the previous call, as I wasn't returning to Las Vegas until Friday...which, it now was). My question to those reading this is, WHY should that matter. There was no reason they couldn't have sent the label, as it makes no difference where I drop the box off from. The shipping cost from CA & NV are the same. Anyway, with that matter cleared up (as if it should have ever been a 'matter'), he said he would get the shipping label emailed to me, and that I should expect it within 2 hours...and, almost 3.5 hours later, still, nothing had been received...so, I called again. This time, he said that his "shipper" was out that day, that there had been a problem with the computer, and he was waiting for his "shipper" to get back to him about how to resolve the problem. He said, if he wasn't able to get the shipping label emailed to me by closing that day, I would definitely receive it early Monday morning, as the "shipper" would be in at 6am (3am my time).

I'll be completely honest. I don't know if everything I have been told is the truth...or excuses. I truly want to believe that everything is truth...and, up through Monday morning, I will do my best to continue believing such...but, if, by the time I wake up Monday morning, that email containing the pre-paid shipping label isn't received, I will call them one final time, and give them until the early afternoon (their time, late morning my time) to get that email to me. And, if no email is received, then I will be contacting my bank, and filing a claim against them. I can see myself giving them another chance (meaning, placing another order with them), but ONLY if the pre-paid return label is received, and ONLY if a full refund is received, as has been promised. At the same time, if there are any further problems related to this order, and the return/refund of said order, then, not only will I be turning to my bank for getting a return of the funds, but I will also be warning others through multiple social media sources, as well as via my YouTube channel. To be completely transparent, I am really hoping I have no need to get my bank involved. I want to believe they are working towards fulfilling what has promised...time will tell.
 
Sorry about the luck, I have had zero issues with fearless. I would call them one more time before getting the bank involved.
The tires are probably decent, Rovan and Rofun are the same and you probably won’t notice a difference.
It’s a tough pill to swallow knowing you messed up and now have to pay a guys shipping because all parties didn’t know if the beadlocks were compatible with the wheels. That’s why a huge part of the hobby is trial and error.
Good luck, I hope everything turns out well.
 
Dirty30J said:
Sorry about the luck, I have had zero issues with fearless. I would call them one more time before getting the bank involved.
The tires are probably decent, Rovan and Rofun are the same and you probably won’t notice a difference.
It’s a tough pill to swallow knowing you messed up and now have to pay a guys shipping because all parties didn’t know if the beadlocks were compatible with the wheels. That’s why a huge part of the hobby is trial and error.
Good luck, I hope everything turns out well.
Click to expand...
As I said, if the email isn't received by early tomorrow morning, then I will call one final time...and, if it not received by later in the morning, only then will I get my bank involved. Regarding the tires, that's not the core of the problem. Regarding the beadlocks, if the information had been on the website, then there would have never been any problem, as I would have seen that info before ordering. However...and, the more important factor in this...when I called them (before placing the order), and they asked which mounted tire set, and which beadlocks, I was planning on ordering, that's where they had the opportunity to inform me that the two weren't compatible. One might even say, that's where they had a responsibility of informing me. This has nothing to do with "trial and error".

As for hoping everything turns out well, that is also my hope. Personally, I'd prefer not getting the bank involved, and I'd prefer giving them a second chance. Even though I'm having the current problem being experienced, I've heard good things about Fearless RC, and I truly believe they deserve that second chance. Once the return has been completed (assuming that the pre-paid return shipping label is received), and the refund issued (assume that the full refund, as promised, is received), then I will gladly place another order...this time, verifying that everything being ordered IS compatible.

Getting back, for a couple minutes, to your "trial and error" comment, that is one aspect of I do understand, and have "played with fire" several times, especially when I was building crawlers. Using the same vehicle these wheels, tires, and beadlocks were intended for as an example, I wanted to install the Taylor RC layshaft & spur adapter, as well as the Blackbone Baja spur, in my electric vehicle, and numerous people (including Taylor RC) said it wouldn't work, because the Taylor RC parts in question were designed specifically for the gas version. I had one, and only one, other person believe that it might be a possibility. We exchanged measurement data between my electric version, and his gas version, and determined that, despite what everyone else was saying, we felt it could possibly work. Even knowing it could prove a total failure, I went ahead, spent over $100 purchasing the parts, and tried it. I did have to slightly mod one of the original vehicle parts (the spur gear cover), and I had to custom-cut an additional part (a spacer)...but, in the end, we proved that what others believed to not be possible actually was possible. This time, "trial and error" proved successful...but, I've also had (on other vehicles) failures.
 
Clubin said:
I’ve dealt with them lots of times. For primal mt stuff. Never a problem.

If you’re wanting cheap Chinese parts buy them off Ali express. If you want something better go to detroits web store and buy. Don’t expect top notch products for an economical price. It’s not possible.
Click to expand...
I agree with everything you said in your second paragraph. However, it has absolutely nothing to do with anything related to my thread.
 
I have a minor update on the situation. They did agree to cover the shipping cost for returning the mounted tires & beadlock rings. Everything ordered was delivered back to them as of several minutes ago.

In that same email from them, they eluded to a full refund being issued...yet, at the same time, the email was worded in such a way that they never actually outright stated "a full refund will be issued", nor did they confirm the actual amount that would be refunded. At this point, I am going to trust that the full amount will be refunded...and, it they do, that increases the possibility that I might order from them again in the future (I'll just be certain to check everything before actually placing such an order). However, if anything other then the full amount is refunded, that's when I'll get my bank involved. Here's to hoping the refunded amount is what it's supposed to be.
 
I've always had great experience with FearlessRC, although I've never had to do a return.

Just a note for anyone who reads this thread, they are also on eBay with the exact same inventory which can offer better consumer protection.
 
I've been doing business with fearless rc/Rovan/Primal for some time and I have had no problem with the service they supply. Sorry to see some negative reviews as this has never been my experience with them
 
Back
Top