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recived an email today from modelsport uk
engine at main supplier for inspection will take 7-14 day`s
then there`s no guarantee they`ll repair or replace
jeff.
welcome to horizon customer service.
i totally agree with tizdaz...if you sell something ready to run then it bloody well should be...none of this "pre run checklist" crap that are essential with the cheaper Chinese offerings.
losi have marketed the hell out of the 5ive, even sponsored their own full size sc truck team...sc racing is second only to roundy round (nascar) in the USA so they have been clever and targeted an, as yet, huge motor head customer base who for the vast majority would be new to rc's....
so for losi to sell a rtr that then needs to be fully checked over because the assembly workers in China don't get paid enough to give a damn, and if it's not checked it fails, will bite them hard in the ass. if you sell an rtr or artr rc then they should bleedin make sure that they are put together properly....
losi are charging more than fg, mcd, hurrax that actually come with everything tight, so if losi are wanting more money for their offering then people should without doubt expect higher quality and everything to be ready to run.... not some poor assed excuse that we've all become used to of "you should check the fasteners on every rc before you run it" why the hell should you if you buy a rtr rc?
and unfortunately this isn't the first qc complaint i've heard
It may be some people’s expectations are too high,wanting life to be perfect.
Ok so some screws come lose and fall out,or the wheel nut falls off and the nut is lost.A bad servo or tires not glued on with enough glue.
Can someone give me directions to the perfect planet so i can live the perfect life with my perfect toys.
Unfortunately that’s how it is when things are mass produced in all items world wide.Not just adult toy cars.when you spend a grand allmost you want perfect for a couple of days, not a couple of hours.
Unfortunately that’s how it is when things are mass produced in all items world wide.Not just adult toy cars.
thank`s for the replies guy`s
a brand new engine arived last week from main agent
all seem`s ok at the mo but look`s like the bearing`s arn`t up to much
so first upgrade all bearing`s thank`s again
jeff
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